State Farm® Insurance Agent Traci Hollander
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Geraldine Villarreal Arrieta
May 30, 2026
"I had the pleasure of working with this office on a customer relocation, and the experience was outstanding. Eva Lee is amazing, she genuinely cares about providing excellent customer service. Highly recommended!"
"Thank you so much for your review, Geraldine! We agree - Eva is outstanding. If you need anything else, please do not hesitate to reach out! We're happy to be your good neighbor."
Tekla Helprin
May 22, 2026
"Diana, She is a major asset to State Farm in Traci Hollader's office in San Francisco, CA. as an agent! She went the extra mile with her kind consideration and patience with any and all of my questions about my quote. So much so, that Ivebever been happier and felt so cared for with an auto insurance agent! And I must say, she along with her personalized Customer Service was the reason I signed up with State Farm for my new auto policy. She has a gift for truly listening to all of my concerns before I signed up.And til this day, is here for me at a moments call for any of my concerns no matter how small. She is an invaluable asset to State Farm! Thank you Alyssa from the bottom of my heart! Tekla Helprin"
"Hi Tekla, Alyssa is indeed a valuable member of our team. I'm glad she was able to assist you with such dedication and care. It's wonderful to know that her personalized service made a difference in your decision to choose State Farm for your auto policy. We appreciate your kind words and are here for any future needs or questions you may have. Thank you for sharing your experience. Edit: Thank you for taking the time to post an updated review, Tekla! We are glad you had a great experience with both Diana and Alyssa. Please do not hesitate to reach out with anything else you need. We're here to help!"
Greg Bunting
May 14, 2026
"Heather Love helped me add a new vehicle to my policy and he made it very easy. She is very courteous, professional and went the extra mile to help me. I would recommend this agency without reservation. Thanks Heather"
"Thank you, Greg, for your five-star review. Heather is the best! We're here to help - please don't hesitate to reach out if you need anything else!"
Jonathan Dolan
May 7, 2026
"Heather Love is always helpful when we need to add or change things to our policy. I have had State Farm for over 35 years. I moved to CA from FL and needed to find a local agent. I’m so glad I found Traci’s office and Heather."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Edit: Thank you for taking the time to post an updated review, Jonathan! We are glad you had a great experience with Heather."
J P
May 1, 2026
"I never leave reviews but I couldn't pass up the opportunity to leave a 5 star review after a conversation with Heather about life insurance options. She took the time to go over (in detail) what would be the best and wisest decision given the options available for me. Her customer service was one the best interactions Ive ever had. Heather's knowledge, patience, and kindness was superior. I highly recommend her!"
"Thank you for taking the time to review us! Heather is the best. We appreciate your business - please don't hesitate to reach out if you need anything else!"
Sonya Winterhalder
April 24, 2026
"Eva Lee was super responsive and amazing when I learned I had to get flood insurance all of a sudden. It was a big bummer and she stepped right in and got things handled affordably and with care."
"Thank you so much for your review, Sonya! We are so glad you had a great experience with Eva. Please let us know if you need anything else in the future!"
Angelica Santiago
April 9, 2026
"Absolutely love my insurance office. Been with State Farm for years. Heather is amazing. She's extremely knowledgeable and helpful and just makes everything go smooth.I recommend Traci Hollander's office to everyone."
"Thank you so much for your review, Angelica! Great to hear you had a wonderful experience with Heather. Please don't hesitate to contact us with any future insurance needs!"
John Bernhelm
April 7, 2026
"Dealing with insurance can be painful, but State Farm makes it pretty easy, and today I called up Traci's office to do a review and update of my coverage and Rocio walked me through everything, answered all my questions and helped us land in a better place for our coverage and premiums. Thanks for your time and help today, Rocio!"
"Thank you, John. We truly appreciate your business!"
Eric Brown
March 24, 2026
"A big thank you to Eva Lee for all her help with a specialty insurance product. She's terrific!"
Sarah Thebarge
March 19, 2026
"I’ve been a State Farm customer for several decades, and Traci Hollander’s office is by far the most friendly, efficient and accessible branch I’ve experienced. Eva Lee, in particular, has gone out of her way to be extremely helpful. I truly appreciate the outstanding service from this team."
"Thank you for your review, Sarah! We agree, Eva is the best. We look forward to continuing to serve your insurance needs - please don't hesitate to reach out with anything you need!"
Dennis Kolb
March 11, 2026
"We had an issue with our mortgage company and our condo insurance. Operations Manager Rocio jumped on the issue contacted our mortgage company and cleared everything up the same afternoon and sent us confirmation of satisfaction. Never ever had an issue with this agency due to its excellent staff. Thank you Rocio."
"We're thankful for your review, Dennis! Glad to hear you had a wonderful experience with Rocio. We're here if you need anything else!"
Eric Palor
March 10, 2026
"I am almost 10 years in State Farm now, whenever i need help about insurance or policy Ms. Eva Lee is always helpful, very polite, professional, knowledgeable. You can feel that she cares on what she do. 5 STAR for Ms. Eva Lee, thank you."
"Thank you for your thoughtful review, Eric! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
Kuilani Robinson
February 26, 2026
"Heather at State Farm is absolutely fantastic! She's always super helpful, incredibly knowledgeable, and makes the whole insurance process so much easier to understand. I really appreciate her friendly and professional approach. Highly recommend!"
"Thank you for your 5-star review! We are so glad you had a wonderful experience with Heather. My State Farm team and I are happy to be your good neighbor!"
Michelle Clingan
February 26, 2026
"Heather love did a terrific job helping me insure my car."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Katie Olson
February 25, 2026
"Heather was the best! She broke down my coverage and exactly what I’m paying for. I even was able to get life insurance for less than $15 a month! Win win!"
"Thank you for your review, Katie! Heather is the best. We look forward to serving you and your insurance needs!"
Dj Sebastian
February 17, 2026
"Rocio Jimenez was very helpful!"
"Thank you for your 5-star review! We are so glad you had a wonderful experience with Rocio. My State Farm team and I are happy to be your good neighbor!"
Donald MacDonald
February 16, 2026
"Good service"
"We appreciate you taking the time to review us, Donald. If you need anything in the future, please do not hesitate to reach out! We're happy to help."
R M
February 14, 2026
"Had a great experience with Ms. Lee"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
Leslie Trutner
February 11, 2026
"I have always received incredibly efficient and helpful service from Traci's office, and am always thrilled not to have to deal with the details of the insurance process! Thank you Rocio!"
"Leslie, we are so glad to hear that you had a pleasant experience with us and are glad we lived up to your expectations! We are proud to be your San Francisco State Farm Agency. Edit 2/2026: Thank you for your updated review, Leslie! Glad you had a wonderful experience with Rocio. If you need anything else, please don't hesitate to reach out!"
John Propst
February 6, 2026
"Rocio from Traci Hollander's State Farm Insurance agency Is extremely knowledgeable and efficient. She answered all of our questions promptly and was able to help adjust our policy in very short order."
"Thank you for feedback, John! We're thrilled you had a wonderful experience with Rocio. If you need anything else, please don't hesitate to reach out!"
Elijah Hollander
January 22, 2026
"Wonderful"
"We appreciate your review, Elijah! If there is anything else we can do to help, please let us know! "
Darrin Short
January 6, 2026
"Eva Lee has helped me many times with auto, home, rental and other policies, often requiring a short turn around times. She is always so helpful, thorough and responsive!"
"Thank you for your review, Darrin! Eva is the best - if there is anything else we can do, please let us know!"
Nuno e Carmem
December 24, 2025
"I’ve been working with Eva Lee at State Farm for many years, and she has consistently been outstanding. Eva is extremely knowledgeable, responsive, and genuinely helpful whenever I have questions or need support. She’s always available, proactive, and makes complex insurance topics easy to understand. It’s rare to find an agent who combines professionalism with such a personal, trustworthy approach. I highly recommend Eva to anyone looking for a reliable and attentive insurance agent."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Eva. We look forward to continuing to support your insurance needs. "
Ed Plasynski
December 19, 2025
"Great service provided by Eva! Thank you for all you did for me"
"We’re thankful for your feedback, Ed! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
June Hew
December 17, 2025
"I have been a customer of Traci Hollander State Farm and her dedicated team for a long time. They continue to provide great customer service and prompt response time to my requests and questions. Her team (Rocio & Dehlia) are great especially in my most recent inquiry."
"We appreciate your review! We are delighted to know you had a great experience with Rocio and Delia. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "