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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mara Shuster-Lefkowitz

December 2, 2023

5  out of  5 rating by Mara Shuster-Lefkowitz
"Vincent has been so incredibly helpful with every inquiry I've had over the last year. Just toady he took the time to re-draft up an email I was desperately in search of. He and the rest of the folks at Traci Hollander's Office are top notch."
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Alex Rybak

December 1, 2023

5  out of  5 rating by Alex Rybak
"I've been working with Traci and her team for many years now, and have set up all my insurance policies through this office. Traci, Diana, and the rest of the team are fantastic and are always available to help me make changes or answer any questions. Highly recommend this office!"
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Sarah Franz

November 30, 2023

5  out of  5 rating by Sarah Franz
"I have been with Traci Hollander since I moved to San Francisco in 2004 and have always had the best service. My last interaction with Eva Lee was so helpful to review and better understand my policies but also very informative at other possible policies with State Farm. Answered all my questions and provided me with a detailed follow-up email. I have been with State Farm since I was 16 yrs old and I stay because of fantastic service and coverage."
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Donna Smith

November 29, 2023

5  out of  5 rating by Donna Smith
"I would like to thank Eve Lee for helping my son and I get insurance for his car. He moved across country and this was his first experience getting insurance on his own. Eve was so supportive and helpful with both of us!! We got the car insured and everything went so smoothly! I highly recommend this Insurance Agency!!!"
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November 29, 2023

5  out of  5 rating by Vivek
"They have been helping me with my insurance needs for many years. Always very professional and responsive. They have been great."
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Benjamin Barad

November 28, 2023

5  out of  5 rating by Benjamin Barad
"I've gotten great service from Eva Lee on multiple time-sensitive changes (buying a house and insuring a car)."
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Ellen Rush

November 28, 2023

5  out of  5 rating by Ellen Rush
"I have used this agent for many years and always have had polite, helpful service. Recently Heather Love and Vincent Martini helped me with insurance for a couple of family cars. They were both very patient even though I am sure this is a busy time for them. I've also been helped in the past by Rocio. Everyone has been wonderful."
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Emily L

November 25, 2023

5  out of  5 rating by Emily L
"Beau was very helpful when I inquired about car insurance and answered all my questions. He helped me pick the best policy for me. I am very happy with this office’s responsiveness and level of service!"
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Guillaume “Gui” Plessis

November 23, 2023

5  out of  5 rating by Guillaume “Gui” Plessis
"I have been a happy customer for 10+ years. The team (kudos to Heather Love specifically) has always been super helpful and responsive, giving us great advice about our best insurance options."
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Sam Jones

November 21, 2023

5  out of  5 rating by Sam Jones
"I've had a great experience with Traci Hollander's office - have been a customer for the last ~4 years and have been through multiple vehicles, moves, and coverage levels (including renters, jewelry, etc.). The team (specifically Eva, Diana, and Dannika) is very responsive and has a client-first mentality."
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mary z

November 21, 2023

5  out of  5 rating by mary z
"Eva Lee, one of the agents at Traci Hollander's office, has been immensely helpful over the years as I've navigated a number of life transitions and have needed to purchase, change, and explore various insurance options. I've been grateful for her knowledge, guidance, prompt responses, and kindness. 5+ stars!"
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Nikki N

November 4, 2023

5  out of  5 rating by Nikki N
"Eva Lee did a great job at supporting me through my insurance journey. She has been patient and very understanding throughout the whole process!"
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Isabel Sobozinsky-Wall

November 3, 2023

5  out of  5 rating by Isabel Sobozinsky-Wall
"Over the years, I have had excellent customer service from Traci Hollander's staff, including Rocio, Diana and now Vincent! My recent experience with Vincent highlights the strengths of the team overall. He was courteous, professional, respectful and very attentive during our communication. I can say it is a pleasure for me to have such confidence with Vincent and the group. Kudos!"
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Michael Rios

October 19, 2023

5  out of  5 rating by Michael Rios
"Heather is such a great agent. Always is helping with anything I need or any questions. Best overall experience with her help and guidance."
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Kwang-Yew See

October 16, 2023

5  out of  5 rating by Kwang-Yew See
"heather, who assisted me on my insurance application, is very helpful and knowledgeable. i would highly recommend."
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Jordan Sink

October 4, 2023

5  out of  5 rating by Jordan Sink
"I've always had great experiences with Traci Hollander's Team (including Heather Love). Very responsive and great communication throughout each process. Highly Recommend!"
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Riley C

October 2, 2023

5  out of  5 rating by Riley C
"Thank you Eva Lee for quickly coming up with a solution when we lost access to our policy invoice. In less than 5 minutes on the phone we had a digital replacement in hand and set things up to make sure of better access next time!"
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Jill Sweringen

October 2, 2023

5  out of  5 rating by Jill Sweringen
"Can not say enough about the great customer service we've had from Traci's associates over the years. Most recently we've had some in depth conversations with Rocio who has been very patient and clear in her answers of the questions we've had. In fact, when she was unable to immediately answer one in real time, she did her own research and followed up with us that same day. Stellar!"
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Nevin Taylor

September 28, 2023

5  out of  5 rating by Nevin Taylor
"I recently transferred my coverage from Ohio to California, Alyssa Anderson made the process very simple, responded promptly and was a pleasure to work with!"
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sammy kim

September 26, 2023

5  out of  5 rating by sammy kim
"I’ve been with Traci Hollander’s office for many years now. I’ve always dealt with Eva Lee and she is always wonderful to work with. There insurance quotes are very competitive and their customer service is the best. They are very responsive and always quick to call you back when you leave a message during off hours. We have auto, home and life insurance through them. I highly recommend their office for all your insurance needs."
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Anthony Marzo

September 22, 2023

5  out of  5 rating by Anthony Marzo
"I had a great experience with Heather Love, one of Traci's account associates, getting my insurance set up on my new car and talking about other insurance options. She was extremely helpful, responsive, knowledgeable and personable. I strongly recommend Traci and her agency and State Farm, although I wish rates would level out in the industry."
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William Neugebauer

September 22, 2023

5  out of  5 rating by William Neugebauer
"Great experience with Heather Love. I've been working with Tracy's Office for over a decade and they have always been a pleasure to interact with."
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Charmaine Curtis

September 18, 2023

5  out of  5 rating by Charmaine Curtis
"Heather Love provided quick and excellent service on adding an auto to our policies with her office."
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Jacqueline Hernandez

September 15, 2023

5  out of  5 rating by Jacqueline Hernandez
"I’ve had a really good experience with Heather Love.She is very helpful an very patient when helping me.I recommend her.She will help you as much as she can"
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Gene May

August 29, 2023

5  out of  5 rating by Gene May
"I am absolutely delighted to share my experience with Eva Lee at Traci Hollander State Farm Insurance office. Eva's remarkable attention to detail is truly commendable. She not only understands her clients' needs but goes the extra mile to ensure that every aspect is taken care of meticulously. The personable nature of everyone in this office immediately puts you at ease. The team is incredibly friendly and approachable, creating an environment where you feel comfortable discussing your insurance matters. The team's willingness to help and genuine concern for your well-being make the entire process seamless and stress-free. Even after relocating to Southern California, my loyalty remains with Traci Hollander's agency, all thanks to the unparalleled personal service that Eva and the team consistently deliver. It's rare to find professionals who prioritize building strong relationships and providing top-notch assistance like Traci Hollander's team does. I wholeheartedly recommend this agency to anyone seeking exceptional insurance service with a personal touch."